Sr. Creative Resource Manager, Devices & Services
Job summaryThis role drives the strategy and execution Creative Resourcing including intake, scope or work, capacity planning and resourc assignments and time tracking for the Devices & Services brand, creative, program management and retail teams ( 200 people).
These teams work across the complete portfolio of devices and services, including Echo, Fire TV, Alexa, Kindle, Smart Home, Halo, Luna, and Fire tablets to raise the customer-experience content bar everywhere our devices show up in the world.
This individual's main objective is to help develop a more Resourcing program and the related mechanisms to enable our resourcing to scale with the business.
With the help of a Resourcing Manager, they will manage the day to day to ensure all marketing creative projects and work from key internal/external stakeholders flows efficiently to creative and production departments.
Key job responsibilitiesThe Sr.
Creative Resource Manager will determine how to structure Resource planning/management and will manage intake of all product line roadmaps and work requests during annual Operational Planning and scope the work using historical data to determine resources needed.
They review and assign resources to incoming projects including large scale, long term projects as well as small projects.
To do this they will understand workflow and requirements of all deliverables we produce and the skill level and expertise of all human resources on the team.
The will enter projects into our resource tool and leverage tools to scale resourcing.
They will create forward looking utilization reports in Gantt format to show each functional team their resourcing constraints.
They will project how overlapping project timelines will impact resourcing and suggest solutions.
This individual should enjoy working with partners and internal teams.
They will facilitate weekly Air Traffic Control (resourcing) meetings with leadership and managers and support communications to all key internal/external stakeholders regarding resourcingThe ensure transparency they will ensure the organization is utilizing and updating our resource management tools to provide adequate insight to resource capacityFinally, they will identify resource gaps and determine contractor strategy to close the gapsA day in the lifeEach day our team receives new project requests, scope increases on existing project and changes to the Devices roadmap that impact creative and or timelines.
This individual is responsible for how we respond to and resource requests.
One day they will run resourcing meetings with the Project Mangers and other days they will meet with managers to go through monthly or quarterly forecasting.
They will ensure we are leveraging our tools to provide transparency on resource capacity.
In parallel they will work to improve the Resource Management Program (intake, scope of work, resource assignments and reporting).
About the teamOur team is made up of Resource Managers and Program Managers.
We build relationships with internal partners to deeply understand their business goals and ensure bar raising creative that positively impacts customer experience is delivered on time.
As the main point of contact, we ensure the right resources and stakeholders are involved at the right time.
We create efficiency.
We get the right people in the room at the right time to drive timely decisions.
We audit processes, inspect functionality and implement mechanisms to improve our workflow and provide transparency to our team and stakeholders.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
These teams work across the complete portfolio of devices and services, including Echo, Fire TV, Alexa, Kindle, Smart Home, Halo, Luna, and Fire tablets to raise the customer-experience content bar everywhere our devices show up in the world.
This individual's main objective is to help develop a more Resourcing program and the related mechanisms to enable our resourcing to scale with the business.
With the help of a Resourcing Manager, they will manage the day to day to ensure all marketing creative projects and work from key internal/external stakeholders flows efficiently to creative and production departments.
Key job responsibilitiesThe Sr.
Creative Resource Manager will determine how to structure Resource planning/management and will manage intake of all product line roadmaps and work requests during annual Operational Planning and scope the work using historical data to determine resources needed.
They review and assign resources to incoming projects including large scale, long term projects as well as small projects.
To do this they will understand workflow and requirements of all deliverables we produce and the skill level and expertise of all human resources on the team.
The will enter projects into our resource tool and leverage tools to scale resourcing.
They will create forward looking utilization reports in Gantt format to show each functional team their resourcing constraints.
They will project how overlapping project timelines will impact resourcing and suggest solutions.
This individual should enjoy working with partners and internal teams.
They will facilitate weekly Air Traffic Control (resourcing) meetings with leadership and managers and support communications to all key internal/external stakeholders regarding resourcingThe ensure transparency they will ensure the organization is utilizing and updating our resource management tools to provide adequate insight to resource capacityFinally, they will identify resource gaps and determine contractor strategy to close the gapsA day in the lifeEach day our team receives new project requests, scope increases on existing project and changes to the Devices roadmap that impact creative and or timelines.
This individual is responsible for how we respond to and resource requests.
One day they will run resourcing meetings with the Project Mangers and other days they will meet with managers to go through monthly or quarterly forecasting.
They will ensure we are leveraging our tools to provide transparency on resource capacity.
In parallel they will work to improve the Resource Management Program (intake, scope of work, resource assignments and reporting).
About the teamOur team is made up of Resource Managers and Program Managers.
We build relationships with internal partners to deeply understand their business goals and ensure bar raising creative that positively impacts customer experience is delivered on time.
As the main point of contact, we ensure the right resources and stakeholders are involved at the right time.
We create efficiency.
We get the right people in the room at the right time to drive timely decisions.
We audit processes, inspect functionality and implement mechanisms to improve our workflow and provide transparency to our team and stakeholders.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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